EMAIL: YOUR WINDOW TO THE BIZ WORLD ...
Some Etiquette Tips
1. Make sure your e-mail
includes a courteous greeting and closing. Helps to make your e-mail not seem
demanding or terse.
2. Address your contact
with the appropriate level of formality and make sure you spelled their name
correctly.
3. Spell check - emails
with typos are simply not taken as seriously.
4. Read your email out loud
to ensure the tone is that which you desire. Try to avoid relying on formatting
for emphasis; rather choose the words that reflect your meaning instead. A few
additions of the words "please" and "thank you" go a long
way!
5. Be sure you are
including all relevant details or information necessary to understand your
request or point of view. Generalities can many times causing confusion and
unnecessary back and forth.
6. Are you using proper
sentence structure? First word capitalized with appropriate punctuation?
Multiple instances of !!! or ??? are perceived as rude or condescending.
7. If your email is
emotionally charged, walk away from the computer and wait to reply. Review the
Sender's email again so that you are sure you are not reading anything into the
email that simply isn't there.
8. If sending attachments,
did you ask first when would be the best time to send? Did you check file size
to make sure you don't fill the other side's inbox causing all subsequent
e-mail to bounce?
9. Refrain from using the
Reply to All feature to give your opinion to those who may not be interested.
In most cases replying to the Sender alone is your best course of action.
10.Make one last check that
the address or addresses in the To: field are those you wish to send your reply
to.
11.Be sure your name is
reflected properly in the From: field. Charan Singh (not
CHARAN , charan singh or CHARAN SINGH).
12.Type in complete
sentences. To type random phrases or cryptic thoughts does not lend to clear
communication.
13.Always include a brief
Subject. No subject can get your email flagged as spam
14.Never assume the intent
of an email. If you are not sure -- ask so as to avoid unnecessary
misunderstandings.
15.Just because someone
doesn't ask for a response doesn't mean you ignore them. Always acknowledge
emails from those you know in a timely manner.
16.Be sure the Subject:
field accurately reflects the content of your email.
17.Don't hesitate to say
thank you, how are you, or appreciate your help!
18.Keep emails brief and to
the point. Save long conversations for the old fashioned telephone.
19.Always end your emails
with a suitable greeting "Thank you," "Sincerely," ,"
"Best regards" - Kind regards etc....
21.Include addresses in the
To: field for those who you would like a response from.
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